OneDrive

Integrating OneDrive with your ChatNode chatbot allows you to enhance its functionality by using your stored documents, files, and resources to train the bot for better user responses. Follow this guide to set up the integration and explore its use cases.

Step 1: Access the OneDrive Integration Page

1. Navigate to the Data tab for the specific bot you want to connect.
2. In the left panel, select OneDrive under the Integrations section.

Step 2: Start the Connection Process

1. Click on the Connect button to begin the OneDrive integration process.

Step 3: Sign In to Your Microsoft Account

1. A Microsoft sign-in page will appear.
2. Enter your email address, then click Next.
3. Provide your password and click Sign In to proceed.

Step 4: Confirm Permissions for OneDrive Access

1. Once signed in, you will be prompted to grant ChatNode the required permissions to access your OneDrive account.
2. Review the listed permissions, which may include accessing files, viewing your profile, and maintaining data access.
3. Click Accept to continue.

Step 5: Select Files and Folders

1. After granting permissions, you’ll be directed to a file picker interface showing your OneDrive files and folders.
2. Select the files or folders you wish to connect to your chatbot.
3. Click Select to finalize your choices.

Step 6: Verify Successful Integration

1. A confirmation message will appear indicating that your files have been successfully added.
2. You can now use your selected OneDrive content to train your chatbot and enhance its capabilities.

Use Cases for OneDrive Integration

1. Document-Based Responses

• Use files stored in OneDrive, such as user manuals, policy documents, or guides, to provide detailed responses to user queries.
• Example: A customer asks for product setup instructions, and the chatbot retrieves a setup manual from OneDrive.

2. Centralized Knowledge Base

• Maintain a centralized repository of files in OneDrive for the chatbot to access and use as a knowledge base.
• Example: Employee onboarding documents can be stored in OneDrive for the chatbot to share with new hires.

*Please note that if you update a file, you will need to re-upload it for the bot to fetch and reflect the changes.*

By integrating OneDrive with ChatNode, you can significantly enhance your chatbot’s ability to deliver accurate, document-based responses for both users and internal teams.