Adding URLs to train your chatbot is a crucial step in ensuring accurate and relevant responses. However, users may encounter challenges during this process, particularly regarding unwanted or outdated URLs. This article provides guidance on troubleshooting URL submission and training issues in ChatNode.
Understanding URL Submission
Common Issue: Unwanted URLs Displayed by the Bot
When adding URLs to train the bot, you might notice that ChatNode seems to pull in unwanted information, including old URLs, especially if you’ve recently rebuilt your website. Users often express concerns about the bot displaying outdated links retrieved from Google search results.
Clarification on URL Usage
It’s important to note that ChatNode does not utilize Google search results directly. Instead, it extracts sublinks based on the URL you provide. Therefore, you have control over the information that is used to train the bot.
Effective Solutions
1. Utilize a Sitemap
One of the most effective ways to guide ChatNode in extracting relevant information is by providing a link to your sitemap. This ensures that the bot pulls data directly from your updated website structure, allowing you to maintain accuracy and relevance.
- How to Include Your Sitemap:
- Generate a sitemap for your website if you haven’t done so already.
- Provide the URL of your sitemap when submitting URLs to train the bot. This will help prevent the inclusion of outdated content and ensure the bot learns from the most current information available.
Conclusion
By following these troubleshooting steps, you can effectively manage URL submission and training issues in ChatNode. Using a sitemap helps ensure accuracy, which will enhance the performance of your chatbot and ensure it provides relevant and up-to-date information. If you have further questions or require additional assistance, don’t hesitate to reach out for support!
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